Shipping policy

SHIPPING POLICY

FREE SHIPPING

All orders ship FREE to the United States.

PROCESSING TIME

After you place your order, we process it within 1-3 business days.
Processing includes:
- Order verification
- Quality check
- Packing and labeling
- Handoff to carrier

During this time, you will not receive a tracking number.

SHIPPING TIME

Once your order leaves our facility, delivery takes 4-8 business days.

Delivery time varies based on:
- Your location
- Your ZIP code
- Current carrier capacity
- Weather or other delays

TRACKING INFORMATION

Once your order ships, you'll receive an email with:
- Tracking number
- Carrier information
- Expected delivery date

You can track your package directly with the carrier using your tracking number.

SHIPPING DESTINATIONS

We currently ship to all 50 US states.

INTERNATIONAL SHIPPING

We do not currently ship internationally. International customers are responsible 
for any customs duties, taxes, or import restrictions.

DELIVERY DELAYS

While we aim for 4-8 business days, delays can occur due to:
- Weather conditions
- Carrier delays
- Holiday schedules
- Address issues

If your order is delayed beyond 10 business days, please contact us.

LOST OR DAMAGED PACKAGES

If your package arrives damaged or is lost:
- Contact us with photos or proof of delivery
- We will send a replacement or issue a full refund
- No return shipping required

RETURNS AND REFUNDS

See our Refund Policy for information on returns and refunds.